Before we start finding a solution to this particular problem, First of all, we need to find out what kind of Remote we have:-
- Standard IR Remote
- Point Anywhere Remote (Enhanced Remote)
The Roku device either came with a standard IR remote that should be pointed directly at the Roku, or an enhanced Roku remote which connect over a wireless network and works wherever you point it. The best way to find out what kind of Remote Control do you have is to check the Battery Compartment, if you see a pairing button then you have an Enhanced Remote control. If you don’t see a pairing button then you have a Standard IR Remote
Now, as we got to know what kind of remote control we have, Let us check some of the ways to fix it.
Steps to fix standard IR Roku remote
Step 1: Makes sure the signal isn’t blocked. The Problem might be that there is any kind of Obstruction in between the Remote Control and the Roku Device. Check for any kind of Obstruction in Between. If found then Remove it, now try to use the Remote control, if it works then you may start enjoying your Television. If not then go to Step 2
Step 2: Reset the Batteries:- Now we can try to reset the batteries, All we need to do is to open the Battery Compartment, Take out the Batteries and to put them back again and now try to point the remote control at the television and operate.
Step 3: Replace the Batteries: – After Resetting the batteries the remote still doesn’t respond then you may consider replacing the Batteries. All you need to do is to purchase a new pair of batteries and Remove the old batteries from the Battery compartment and put the new Batteries and now try to operate it.
Steps to fix the enhanced “point-anywhere” Roku remote.
Step 1: Restart the Roku device and Remote Control: – Open the Battery Compartment >> Remove the Batteries >> Remove the Power cable >> Wait for Five Seconds >> Plug it back In. Now, When the Roku Home Screen appears Put the batteries back into the Remote and wait for 30 seconds and now try to operate it.
Step 2: Repair the remote: – Open the Battery Compartment >> Remove the Batteries >> Remove the Power cable >> Wait for Five Seconds >> Plug it back In now, When the Roku Home Screen appears to put the batteries back into the Remote
Now, press and hold the pairing button located in the battery compartment for three seconds, or until the pairing light on the remote starts to flash now wait for 30 Seconds so that Your Roku remote can establish a connection with your Roku Support device. Now you would see a dialog box on the screen which says Pairing.
Step 3: Replace the batteries: – Remove the batteries from the remote control and remove the power cable from the Roku device. Wait for five seconds and then reconnect the cable.
Now, Once you see the Roku home Screen on the TV Insert the new batteries and your issue would be Resolved.